Guided
Annuity
Service

Welcome to HUB Financial Solutions

As a member of your pension scheme, you have access to our Guided Annuity Service. We can provide you with all you need to achieve the highest possible guaranteed income for life (annuity) using your pension fund, but we don’t make any recommendations for you. Instead, we provide all the help you need to make an informed decision for your own particular circumstances.

We’ve been supporting pension scheme members since 2006, and are trusted by some of the biggest organisations in the country to help their members when they’re ready to access their pension benefits.

Who are we?

We’re HUB Financial Solutions, a subsidiary of Just Group plc and currently one of the largest annuity brokers in the UK.


We work with some of the UK’s largest pension schemes, with our purpose being to help people achieve a better later life. We put our partners’ members at the heart of what we do and focus on providing the highest possible standards.



Introducing annuities


You’ve built up a pension pot over many years to provide you with an income when you decide to take your benefits, and there are now a few important decisions to make to convert that pension pot into an income.


One of the ways to provide an income in retirement is to purchase an annuity. This is a product which pays a guaranteed income for the rest of your life in exchange for a lump sum payment, in this case your pension pot.



Qualifying for extra income


Medical conditions or lifestyle factors such as smoking, high blood pressure or diabetes, can increase the amount of income you receive. This is called an Enhanced Annuity. During 2025, over 75% of customers who purchased an annuity from HUB Financial Solutions qualified for an enhancement.


We may need you to complete medical questionnaires to ensure we get you the best income available. All scheme members are underwritten to ensure the highest level of income possible on the open market.


Pension Wise logo

Have you talked to Pension Wise?

Pension Wise is a government-backed service from MoneyHelper that offers free and impartial guidance to people looking to understand their pension options. They can provide you with guidance on your options but they can’t give you any financial advice. They offer appointments with specialists to anyone aged 50 or over with a defined contribution (personal or workplace) pension. Their appointments typically last around 45 to 60 minutes and they will:

  • explain your pension options,
  • explain how each option is taxed,
  • discuss other factors you’ll need to consider when deciding on your options, and
  • tell you what your next steps are.
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Helping you protect your money

Whether you’re considering an investment, pension opportunity, loan or other financial service, use the Financial Conduct Authority’s Firm Checker to confirm the firm is authorised and help avoid scams. You should also check the contact details match those listed on Firm Checker to avoid scammers pretending to be a real firm.

  • Keep your money protected
  • Understanding financial products
  • Protect yourself from scams

Contact us

If you want to use our service and find out more about how we can help you, please contact us on 0345 863 0495 or email annuityadmin@hubfs.co.uk.


Please be aware that our products and services are only available to those living in the UK.